Privacy Policy
Last Updated: 03/26/2025

Welcome to Direct Kitchen Equipment (“Company,” “we,” “our,” “us”). Your privacy is important to us, and this Privacy Policy explains how we collect, use, and protect your information when you visit our website directkitchenequip.com (the “Website”).

1. Information We Collect

1.1 Personal Data

When you interact with our Website, we may collect personal data such as:

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment details (processed securely through third-party providers)

1.2 Non-Personal Data

We may also collect non-personal data, including:

• Browser type and version
• IP address
• Pages visited on our site
• Time and date of visits

2. How We Collect Information

We collect data through:

• Forms you fill out (e.g., contact forms, order forms)
• Cookies and tracking technologies
• Customer service interactions

3. How We Use Your Information

We use the collected data to:

• Process and fulfill orders
• Provide customer support
• Improve our Website and services
• Send promotional offers (if you opt-in)
• Comply with legal obligations

4. Sharing Your Information

We do not sell or rent your personal data. However, we may share information with:

• Payment processors (e.g., Stripe, PayPal)
• Shipping providers
• Marketing and analytics services (Google Analytics, Meta, etc.)
• Legal authorities if required by law

5. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. You can manage your cookie settings through your browser.

6. Data Retention

We retain your data only as long as necessary for legal and business purposes.

7. Security Measures

We implement security measures to protect your data, but no method is 100% secure. Please ensure you also take precautions when sharing personal information online.

8. Your Rights

Depending on your location, you may have rights to:

• Access, update, or delete your personal data
• Opt out of marketing communications
• Request a copy of your data

To exercise your rights, contact us at [email protected].

9. Third-Party Links

Our Website may contain links to third-party sites. We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

11. Contact Us

If you have any questions, please contact us:

• Direct Kitchen Equipment
• Email: [email protected]
• Phone: 347-587-7488
• Address: 1100 Coney Island Ave, Brooklyn, NY 11230